Privacy Policy

Privacy Policy

Effective Date: September, 2026

Website: bernaonline.com

At BernaOnLine, managed by Berna FCO. RGUEZ., I am highly committed to protecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit my website and book my Spanish lessons.

1. Information I Collect

I only collect personal information that you voluntarily provide to me. This includes:

• Contact Information: Your name and email address when you contact me or purchase a service.

• Booking and Class Data: Information regarding your language level, schedule availability, and preferred learning goals.

• Payment Information: All financial transactions are processed securely through Stripe. I do not store or have access to your credit card details or financial credentials.

2. How I Use Your Information

Your data is strictly used to provide a premium and tailored educational service. Specifically, I use it to:

• Deliver and customize your Spanish lessons.

• Process your payments securely via Stripe and issue your access codes.

• Coordinate scheduling and manage class cancellations or updates.

• Answer your inquiries or send important updates about your purchased packs.

3. Data Sharing and Third-Party Services

I value your trust. I will never sell, rent, or distribute your personal information to third parties. I only share data with trusted third-party service providers necessary to run this platform:

• Google Sites / Google Workspace: For hosting the website and managing email communications.

• Stripe: For secure payment processing.

• Scheduling Tools (if applicable, e.g., Google Calendar): To manage lesson appointments.

4. Data Retention

I will retain your personal information only for as long as is necessary to provide you with my teaching services, comply with legal obligations, or resolve any scheduling matters.

5. Your Rights

Depending on your location (such as the UK or the European Union under GDPR), you have the right to:

• Access, update, or request the deletion of the personal information I hold about you.

• Object to or restrict the processing of your data.
  To exercise any of these rights, please contact me directly at the email address provided below.

6. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for legal reasons. Any updates will be posted on this page with an updated effective date.

7. Contact Me

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to me at:

• Email: bernaonline.com@gmail.com